Maintenance Supervisor (Decatur, IL)

Job Description

Reports To:

Property Manager

General Statement of Duties:

Responsible for the supervision of maintenance staff to ensure the delivery of maintenance and repair services to tenants, unit turns and the maintenance of non-dwelling spaces and offices.

Supervises:

All staff assigned to the division including Maintenance Techs and Grounds Staff.

Key Duties and Responsibilities:

Provides day-to-day supervision of staff assigned.

Assist with the completion of work orders.

Performs procurement tasks.

Ensure work orders are completed in timely manner.

Quality Control Checks of completed work order.

Schedules work and monitors performance of assigned staff.

Holds staff meetings as necessary.

Meet with Property Manager once a week for vacancy updates, property needs and staff performance to ensure building maintenance in accordance with ELM standards.

Conducts performance appraisals and takes appropriate personnel actions in accordance with personnel policies and/or contracts.

Provides technical assistance to staff as needed.

On a daily basis, conducts field inspection of work in progress to determine quality of workmanship and staff productivity.

Refers work orders or conditions requiring outside assistance to the Property Manager.

Responds to emergency work order requests to determine work requirements. Assign appropriate staff to complete work.

Monitors staff use of equipment and materials and advises Property Manager of same required to assure efficient operations.

Attend walk through for interior and exterior common areas with the ALL inspectors at each schedules inspection.

Prepare scopes of work.

Ensure Make Ready units are completed within time frame scheduled.

Perform other duties as assigned by the Property Manager.

Job Description (continued)

Maintenance Supervisor

Performance Standards:

Attendance is reliable; leave does not exceed the amount permitted, the employee has no unexcused absences from the job and the employee is available to work during non-business hours when the need arises.

Employee takes all appropriate safety precautions to avoid on-the-job accidents.

100% of emergency work orders are completed within one day.

100% of urgent work orders are completed within two days.

All work completed meets quality standards established by the Management.

Employee assures that company tools, materials and equipment are operated efficiently, properly and safely.

100% of job related documents (reports) are prepared properly and on a timely basis.

Inspections of work in progress are conducted daily.

Random unit inspections reveal that the jobs have been completed in a professional manner.

The employee has demonstrated the ability to work cooperatively with both tenants and staff in the opinion of the Management.

Qualifications:

Education: High School Diploma. Two years of college or trade school desirable.

Experience: A minimum of five years experience in residential maintenance, rehab or construction. At least one year’s experience in a supervisory capacity.

Special Skills:

Excellent supervisory skills and ability to communicate effectively with subordinates and superiors to ensure productivity and good work habits.

Ability to plan and organize work load.

Ability to read, write and prepare reports.

Other Requirements:

Excellent employment and character references.

Valid driver’s license and safe driving record.