Sales Manager

Why We're Here

At Hotel Indigo® we serve the curious – people who are inspired by new places, new people and new ideas. With hotels in culturally diverse locations all over the world, no two properties are the same. Each is part of the pulse and the rhythm of a place, drawing on the story of its local area to inspire every aspect of the hotel, from intriguing design to distinctive local ingredients in our menus. We’re a global family of properties, bound together by a common desire to give our guests not merely a room, but a place.

How We're Different

Hotel Indigo, Grand Cayman is an upper upscale lifestyle hotel opening in the Spring of 2024, offering 282 guest rooms with views across the Caribbean Sea, multiple restaurants, an expansive pool deck and rooftop bar, for a uniquely local experience that brings into harmony the novel and the known, awakening the curiosity to join in, venture out, and encounter the meaningful connections that lead to life’s true riches.

Just as no two neighborhoods are alike, no two Hotel Indigo hotels are alike, and no two Team Members are alike. We are looking for bright, confident, and free-spirited people to join our team!

What You'll Do

As the Sales Manager, you'll consistently provide a high level of exposure of the hotel in major market areas through direct sales solicitation, telephone contact, written communications, and involvement in the community. You'll be the face of Hotel Indigo at the local and regional level.

Some of your responsibilities include:

Successfully achieve or exceed weekly and quarterly individual pace/production goals based on assigned markets.

Solicit, negotiate and book new and repeat business through various efforts in order to maximize room revenue to meet and/or exceed individual and team sales and revenue goals.

Develop and continually enhance relationships with key accounts to maintain high visibility and increase market share.

Track all sales activities including goal-to-current production status using Delphi.

Conduct telephone prospect calling on a myriad of pre-selected databases and anything else you can think of to generate more Sales business.

Conduct sales presentations to clients and ownership verbally and using the latest technology.

Conduct and build Fam Trips for meeting planners/companies.

Lead Follow up/ Lead generation.

Conduct site inspections.

Travel as needed, to complete personal sales calls and presentations to customers within your discipline/ region and attend trade shows as needed.

Be nimble, when writing the marketing action plans that you will create and complete, always build creative proposals!

Negotiate and execute contracts that are fair and profitable.

What You Bring

2+ years sales management experience preferably in association market or/and 2+ years hotel sales experience in Upscale hotels.

Bachelor's degree in Hospitality/Tourism Management, Business, or related field of study is preferred.

Proven successful selling and negotiation skills, including prospecting are required.

Knowledge of Delphi is a plus.

The ideal candidate must also possess excellent organization, task management, and verbal/written communication skills.

Motivation and ability to identify new business opportunities and maintain a high regard for customer loyalty is essential!

A successful candidate will be comfortable in a high-energy, service-oriented environment and be able to manage multiple functions and priorities.