Additive Manufacturing - Account Manager (Western Canada)

CAD MicroSolutions is one of the most recognized and reputable digital manufacturing solution providers across Canada. We offer additive manufacturing equipment, training, and consulting to help our clients innovate and succeed. We offer a work environment that fosters respect, teamwork, innovative thinking, and exceptional customer service.

We are seeking an Additive Manufacturing Account Manager in Calgary AB or Vancouver BC who will be responsible for maintaining, developing, managing, and growing customer sales and profitability within the Advanced Manufacturing portfolio.

Key Accountabilities and Responsibilities:

Leverage existing customers to uncover new in-house 3D printing opportunities.

Prospect and develop new markets and customers -- this position comes with prospects, but you must have a passion for prospecting and developing new business.

Utilize CRM to manage activities and organize territory.

Understand and develop customer use cases and applications by conducting on-site visits to review existing processes.

Develop long-term relationships and establish CAD Micro as a trusted 3D Print technology business partner.

Move opportunities forward by recommending systems and services that enhance the manufacturing process.

Collaborate with OEM partners and internal resources to develop and validate opportunities.

Qualifications and Skills:

Experience in following and executing sales strategies.

Experience in customer relationship development and management.

Experience in prospecting and qualifying opportunities.

Comfortable working with customers from C-Suite to End User.

Excellent writing, phone, and computer skills.

Strong interpersonal and organizational skills

Knowledge of CRM is an asset.

Microsoft Office programs, such as Word, Excel, and PowerPoint are required.

Maintain confidentiality of company and customer information.

Experience working in a fast-paced environment.

Strong working knowledge of engineering and manufacturing process flows is an asset.

Experience in Additive Manufacturing or Capital Equipment sales is an asset.

Ability to build relationships, manage conflict, and interact with clients and team members in a professional manner.

Demonstrated experience and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.

Dedication to providing great customer service.

Effort:

Professionalism

Analysis (Problem Identification)

Judgment (Problem Solution)

Standards (Concern for Quality)

Attention-to-Detail

Planning and Organization (Work Management)

Flexibility/Adaptability

Creativity & Innovation

Tolerance for Stress

Education/ Experience:

Post-Secondary Education – University/College Diploma

Minimum 2+ years related sales experience.

Industrial or Capital Equipment Sales is an asset.

Career growth:

Full Sales and Industry Training Provided

Career Mentoring/Extensive Training/Career Development

Why People Love Working Here (The Perks):

Hybrid and remote working opportunities

Comprehensive benefits

Matching contributions for retirement program - after 1 year

Meaningful work and opportunities for career growth

Paid time off- sick/personal days

Business Casual dress

Referral bonuses

Fun team events and more!

Inclusion and Equal Opportunity Employment

We are an equal opportunity employer committed to diversity, inclusion, and belonging. We believe in fostering a culture of diversity, inclusion, and empowerment, where every team member’s voice is heard and respected.

Require Accommodation? We are ready to help:

We are proud to provide interview and employment accommodation during the recruitment and hiring process. If you require accommodation to apply or interview for a position, please reach out to . We are committed to collaborating with you to best meet your needs.