IT Business Process Manager

REQUIRED SKILLS AND DEMONSTRATED EXPERIENCE

• Demonstrated experience creating Interface Control Documents outlining how systems interact.

• Demonstrated experience using Microsoft PowerPoint and Visio to aid in stakeholder presentations.

• Demonstrated experience engaging in process mapping activities.

• Demonstrated experience translating complex, technical findings into an easily understood narrative.

• Demonstrated experience engaging with customers, stakeholders, and project managers in an on-going dialogue to meet contract deadlines.

• Demonstrated experience using Microsoft Excel to compare various data sets.

• Demonstrated experience leveraging multiple data management sources to organize relevant information.

• Demonstrated experience using data collection methods, capabilities, and tasking processes.

• Demonstrated experience creating data dictionaries.

• Demonstrated experience using Microsoft Excel to perform data optimization.

HIGHLY DESIRED SKILLS AND DEMONSTRATED EXPERIENCE

• Demonstrated experience with Sponsor business operations and associated processes.

• Demonstrated experience with Business Process Management applications such as ServiceNow, Salesforce, or Appian.

• Demonstrated experience using strong analytic and critical thinking skills.