Scheduling and Medical Records Coordinator

Job Description

Accessible Dental Services (ADS), Inc. is a unique, non-profit organization that provides quality dental care for individuals with disabilities. We use a combination of facilities-based services, along with a mobile unit, to create a superior dental experience for our special needs patients.

ADS is currently looking for an organized and detail-oriented person to fill the Scheduling and Medical Records Coordinator position. The Scheduling and Medical Records Coordinator will be responsible for supporting administrative functions of ADS operations through patient/caregiver interactions, scheduling and reminders of appointments, maintaining the calendar with anesthesiology partners, coordination of medical forms prior to appointments, insurance verification, and preparing records for clinical personnel utilization/review during appointments. The Scheduling and Medical Records Coordinator will report directly to the Operations Manager of ADS and will have an indirect reporting relationship to the Operations Director of ADS.

DUTIES AND RESPONSIBILITIES OF THE SCHEDULING AND MEDICAL RECORDS COORDINATOR:

Leverage technology, specifically Dentrix and Microsoft Office Suite (Word, Excel, Outlook, etc.) to support ADS operations.

Use mail, e-mail, fax, and phone to communicate with caregivers, providers, and credentialing entities.

Schedule dental appointments and provide reminder communications prior to the appointment.

Assist with verifying patient insurance prior to appointments.

Greet and escort patients and caregivers within the clinic setting as necessary.

Maintain sedation and non-sedation calendar with anesthesiology and dental partners.

Provide all medical packets necessary for patient appointments, track completion, and send follow up requests/reminders per the due date.

Associate completed medical packets and forms within the patient Dentrix chart.

Prepare medical packets and forms for clinical personnel review during appointments.

Assure adherence to policies and procedures related to ADS operations.

Assist in scanning, organizing, and archiving documents.

Assist with insurance credentialing and recredentialing.

Perform other related duties as required and assigned.

REQUIRED SKILLS AND KNOWLEDGE OF THE SCHEDULING AND MEDICAL RECORDS COORDINATOR:

Must be accurate and detail-oriented, with strong organizational skills.

Ability to communicate clearly, and with compassion, both orally and in writing.

Maintain a professional manner with all parties

Must possess the ability to build strong patient and caregiver relationships.

Must maintain a positive attitude and want to be part of a team environment.

Self-motivated with the ability to work independently with minimal supervision

Ability to manage time and duties efficiently

Proficiency in Microsoft Office Products, specifically Microsoft Outlook (email communication is heavily relied upon ADS patients and caregivers).

Valid PA Driver’s license.

Minimum of 18 years of age.

High School Diploma or equivalent.

Experience working in a dental office, preferred.

Experience utilizing dental software; Dentrix highly preferred.

Strong understanding of the Pennsylvania insurance provider networks, preferred.

ADS OFFERS A VARIETY OF BENEFITS INCLUDING:

Competitive Wages: $20 an hour.

Comprehensive Benefits Package including Medical, Dental, and Vision

Generous PTO Package

401K Retirement Plan

Career Development and Advancement Opportunities

Dynamic and Supportive Work Environment

To learn more about Accessible Dental Services, Inc., visit our website at

Accessible Dental Services (ADS), Inc. is an Equal Opportunity Employer.

INDMA

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By clicking “Submit Application,” you are indicating that you have read and accept our Privacy Statement. If you have any questions regarding any open positions, the application process, or filling out the electronic application, please contact our recruitment team by e-mail at or by phone at Extension 111.

PMHFOS prohibits discrimination in any employment action; in admissions, referrals, operations, or delivery of services against individuals because of their race; color; national origin; sex (including pregnancy, sexual orientation, gender, and/or gender identity); creed; religious affiliation; disability; age; ancestry; genetic information; limited English proficiency; marital status; membership in volunteer emergency responder organization; victim of domestic violence, sexual assault, or stalking; family care responsibilities; reproductive health decisions; and retaliation for initiating a complaint of discrimination or opposing or participating in the investigation of a discriminatory practice. Visit our Compliance page for more information.

PMHFOS is dedicated to achieving a diverse workforce through application of its affirmative action, equal opportunity, and nondiscrimination policies in all aspects of employment. PMHFOS celebrates diversity and has a no-tolerance policy for harassment or discrimination of any kind. We value the unique skills, background, and experience of all of our employees.

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