Sr. Scrum Master

Job Summary

The Sr. Scrum Master possesses a strong understanding of how Agile and Scrum frameworks deliver business value and how to support the team and organization with evolving its Scrum practices. The Sr. Scrum Master will work collaboratively with the Agile Coach in guiding software development in a new way of working. The Sr. Scrum Master will be responsible for the success of multiple Scrum teams. The Sr. Scrum Master will help mature their practices, identify and resolve impediments delaying progress or distracting them from achieving optimal performance, deliver business value, and continuously improve.

The Sr. Scrum Master will report to the Agile Coach - Software Development and is required to report to the Somerset, NJ office location.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

Continuous professional growth and leadership opportunities.

Health, wellness, and financial benefits to offer peace of mind to you and your family.

World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include, but are not limited to:

Exhibit expert knowledge and application of Agile principles and frameworks (Scrum and Kanban)

Accountable for helping the team, product owners, and organization understand and apply Scrum theory and practices

Responsible for organizing and facilitating valuable Scrum events, trainings, and workshops

Manage projects using Agile management tools such as Azure, DevOps, and Jira

Regularly communicate delivery, reporting, and metrics to relevant stakeholders

Ensure team understands and appropriately applies Agile values and principles

Ensure team is effectively achieving Sprint goals

Support Product Owners with well written, communicated, and prioritized Product Backlog Items

Engage business to help remove obstacles preventing the team from delivering Sprint goals

Negotiate working agreements

Assist in managing risk and impediment resolution

Coach and mentor development teams to be self-organized and effective

Qualifications

Bachelor's degree IT or Computer Science preferred, or 10 years’ IT experience

Basic knowledge of software development processes and procedures

5+ years’ experience as a Project Manager and/or Scrum Master supporting Agile teams using Scrum or Kanban with a broad range of projects

1+ years’ experience as a Senior Scrum Master working with 2 or more software development teams

Experience with IT Scrum teams

Proven experience with servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Working knowledge of Software Development Life Cycle (SDLC)

Understanding of the fundamentals of iterative and incremental development

Proficiency in MS office tools – Outlook, Word, Excel, PowerPoint, Teams

Experience facilitating and tracking Objectives & Key Results (OKRs)

Required Skills

Superior business acumen

Ability to operate with minimal supervision

Ability to help team identify anti-patterns or issues and identify solutions using basic root cause analysis

Ability to mentor less experienced Scrum Masters in the application of Scrum value, principles, and good practices

Strong communication skills, both verbal and written

Excellent facilitation and presentation skills – clear, concise, structured, and professional

Ability to communicate with product, technical, and leadership teams clearly and effectively

Ability to effectively communicate with people in varying job roles including developers, analysts, product owners, application users, and company leadership

Strong follow-up skills and experience holding project teams accountable to quality

Strong understanding of the dynamics of cross-functional teams with the ability to creatively problem solve

Strong time management and organization skills

Dedicated to relentless, continuous improvement

Certifications Required

Required Certification:

Advanced Certified Scrum Master (A-CSM) or Professional Scrum Master (PSM II)

Certified Scrum Product Owner (CSPO) or equivalent

Preferred Certifications:

Advanced Certified Scrum Product Owner (A-CSPO) or equivalent

Certified Scrum Professional -Scrum Master (CSP-SM)

Additional Information

The estimated annual pay range for this position is $90,000 - $135,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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