IT Systems Administrator

Job Description

Why Join Rincon Research Corporation (RRC)?

At Rincon Research Corporation, our primary business is innovating, developing, and fielding digital signal processing (DSP) products and services for the United States Defense and Intelligence Communities in support of national security.

Rincon Research Corporation is seeking an IT Systems Administrator who, as an ideal candidate, will have an active TS security clearance as well as experience supporting end-users on both Windows and Linux platforms. This position will get you involved in Linux, Windows, networking, security, scripting, and is an excellent entry point into a wide variety of opportunities to grow and develop your skills and interests. You will be working with a supportive local IT team of 5+, and a larger team spread across our other offices.

What are the primary responsibilities in the IT Systems Administrator position?

This role is primarily focused on the end user support which includes desktops, services, and applications. This will include troubleshooting, solution documentation, installation, and configuration of hardware and software in person, over the phone, and through messaging services such as email and chat. Additional responsibilities include, but are not limited to:

Acting as the initial point of contact to provide technical support identifying, investigating, and resolving end-user issues

Performing system and office deployments to include computers and peripheral devices

Conducting new user onboarding including account creation and user orientation

Supporting, managing, and maintaining the configuration and installation of end user workstations

Maintaining asset and consumable inventories

Maintaining computer and server labs, to include installation and capacity management

Performing system administrative maintenance tasks, such as security remediation and patching

Performing and support OS and service migration from RHEL 7 to RHEL 8 and 9

Assisting in creating and updating training materials pertaining to computer troubleshooting and usage

Writing and implementing automation playbooks for OS, software, and service configurations

Writing and communicating reports, change requests, deployment proposals, and solutions.

Approximately 20%

What required background will make you successful?

Security+ (DOD 8570 Compliance) on arrival or within first 60 days

Ability to get and maintain a TS Security Clearance

US CITIZENSHIP REQUIRED

Preferred skills:

2+ years of hands on experience working with Linux and Windows – preferably servers

Excellent written and verbal communication skills, with the ability to effectively interact with end-users at all levels

Working knowledge of server and PC hardware

Experience with software and installation, configuration, troubleshooting, and repair

Ability to manipulate files, groups, and users within Windows and Linux environments

User management within Microsoft Active Directory

Networking fundamentals, such as VLANs, Routing, and network segmentation

Ability to read logs and troubleshoot interconnected systems.

Certification (Security+, Microsoft, Red Hat)

Active TS/SCI security Clearance

Where is the position located?

This position is located at our Tucson, AZ headquarters.

What benefits does RRC offer?

100% employer-paid premiums for family medical and dental insurance, employee life insurance, short-term and long-term disability (STD & LTD)

Flexible reimbursement spending accounts for medical expense and dependent care

Immediate participation and vesting in the company’s Employee Stock Ownership Plan (ESOP) and 401(k) Plan

Employer contributions to RRC’s ESOP

Employer matching contributions to the company’s 401( k) Plan

Employer discretionary contributions to the company’s 401(k) Plan

Rincon Research Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.