Job Description
Trucking & Logistics Company looking for a Part-Time Billing/Payroll Clerk with Customer Service Skills.
Responsibilities and Duties
Audit all driver AND customer paperwork including BOL's, AWB's, and driver manifests for accuracy of pricing.
Study and learn all customer pricing, billing and contract terms
Coordinate with dispatch to resolve any delivery issues
Generate electronic or hard copy invoice
Scan invoice and BOL's to customers
Meet daily, weekly and monthly deadlines
Maintain efficient pace of workload to ensure all work is completed in time
Communicate with drivers and/or dispatch regarding orders or paperwork needed to complete the audit and billing process
Answer phones and take pick up and delivery orders
Coordinate with dispatch on orders to provide exceptional customer service on a daily basis
Ensure proper communication channels are adhered to in all facets of incoming and outgoing phone calls
Process credit card payments and post customer payments
Maintain neat and orderly filing system
Perform other duties and projects as assignedQualifications and Skills
Prior billing, payroll and customer service experience or Accounting experience preferred
Proficiency in MS Outlook, Word& Excel
Maintain clear, accurate notes and follow up system for referencing pricing and guidelines
Math skills required
Accuracy is a MUST!
Excellent communication skills
Ability to work in a fast paced and deadline driven operations environment
Highly detail oriented & well organized
Excellent problem solving and follow up skills
Ability to maintain detailed notes for all guidelines in pricing, emailing, payroll, etc.
Multi-tasking, ability to prioritize and manage time effectively a MUST
Billing/Accounting/Bookkeeping: 1 year minimum
Possess excellent discretion and confidentiality abilities when handling sensitive information and proper protocol when communicating with all levels of personnel and customersDays & Hours
Part Time
Monday thru Friday
8:00am to 2:00pm with options to stay longer if necessary.