Manager, Account Management

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

ConnectWise (a Thoma Bravo company) Manager of Outbound Account Management

Manila, Philippines

OVERVIEW

Reporting directly to the Senior Sales Manager of Partner Sales. Connectwise is looking for an exceptionally motivated onsite Partner Sales Manager. You will be responsible for the performance of Associate Account Managers- Outbound You will need to manage the AMs in your team to carry a quota that is focused on renewals and expansions of "existing customers." This is not a new business-focused role, all of the customers are existing relationships.

You will be required to drive sales-qualified opportunities of new partner agreements and introductory appointments.

RESPONSIBILITIES

The Partner Sales Manager will have a huge emphasis on hiring, training, and developing the AMs in their team, along with:

Pipeline management experience and the ability to run strategic deals

Sales coaching/training

Salesforce/reporting experience

Process/operationally minded

Customer Success/retention experience

Overall management and success of the team

Ability to hold account review/strategic partner calls

QUALIFICATIONS

Bachelor’s Degree preferred

3 to 5 years of experience in a similar role with managing an inside sales team for North American prospects.

Must be a strong and clear communicator. Need to be hands-on sales leader and motivator that drives results.

Must have the sales experience to work through a conversation and be persistent. Need to lead by example and help the team achieve goals.

Strong work-ethic and a positive attitude along with a desire to build a top-performing team.

Accuracy and attention to detail

Flexibility and adaptability to adjust to changing project needs in evolving situations

Independently exercise excellent judgment, discretion, and sound reasoning in making important decisions

Excellent professional communication skills required, both verbal and written

Must be able to interface with Senior Leaders and all levels of employees and consistently exude a pleasant, polished, and professional image

Proficiency in managing multiple projects effectively, with a high degree of accuracy and in a timely manner

Ability to switch gears and frequently reprioritize while keeping a calm and controlled demeanor Demonstrate a strong sense of urgency

Results driven and highly organized

Full-time position

ConnectWise is the world's leading software company dedicated to the success of IT solution providers. We do it through our unmatched software, services, and community, and that’s why more IT solution providers use our platform around the world than any other.

Our company is filled with tech-loving, passionate people who simply want to make IT better. From the top-down, we are all dedicated to guiding our partners and the industry further.

ConnectWise was acquired by Thoma Bravo $1.5B in October 2019. Since the acquisition, ConnectWise has heavily invested in their security solutions as they follow the Thoma Bravo Model. In the first year of being under Thoma Bravo's backing, ConnectWise has acquired four new companies to add to their product portfolio suite, making them a fully unified suite for their IT-MSP and their MSSP customers.

Their Global HQ's are in Tampa, and they also have additional offices in Boston, Pittsburgh and Salt Lake City in the USA and then more offices across the globe with circa 2000 employees. They do also have an office in Manila.

ConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military/veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.

The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and/or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at or .