Motel Manager at Rancho Relaxo Resorts

Job Description

Boutique Motel - General Manager, 16 rooms

Location: The Palm Motel and Cottages

Ashland, Oregon

Pay: From $45,760 a year; based on experience; Housing is negotiable

Job Type: Full Time, Salaried

Schedule: May vary. Must be willing to work weekends, day and swing shifts (up to 11:30 pm) as well as holidays. Must be willing to take after hours phone calls.

MUST BE ABLE TO PASS A BACKGROUND CHECK.

Benefits:

Two weeks’ vacation after one year of employment

Employee discount

Bonus Incentives

Job Duties:

Are you a highly motivated management professional who leads by example? Do you value your team and continually work to create a culture of respect, positive atmosphere and results that align with company standards? Are you committed to providing your guests with the best experience possible? Can you manage the ongoing profitability of the motel, ensuring revenue and guest satisfaction targets are met and exceeded? If you appreciate the value of running a business as if it were your own, this may be the management opportunity for you.

Our General Manager is responsible for the overall performance of the motel to include providing an exceptional hospitality experience to all guests, maintaining high-level morale amongst staff, and managing / meeting budgetary goals including net profits while adhering to and ensuring that all company policies and procedures are followed by all personnel.

Of note, most of the administrative duties are handled by the director. You would be responsible for the day-to-day operations.

The ideal candidate will possess the following skills and experience:

Minimum 3 years hospitality/management experience, Preferred but not nec

Proven leadership and customer service skills

Self-starter with ability to work independently

Team player who works alongside their staff

Assist in the team hiring process, train, supervise and develop subordinates

Counsel, discipline and make recommendations for dismissals

Manage in compliance with local, state and federal laws and regulations

Excellent organizational skills

Meticulous record keeping (guest folio as well as staff disciplinary records)

Ability to maintain a professional demeanor and appearance at all times

Understanding of P&L statements and the ability to react with impactful strategies

Maintain cost control

Excellent communication skills - both verbal and written

Developed interpersonal and problem-solving skills

Interact with guest for guest stay feedback and maintaining motel service scores standards

Revenue management experience is a plus

Proficient in Microsoft Office (Excel, Word, Google docs, etc.)

Verify all reports, folios, and charges are in order and properly maintained

Experience is PMS systems preferred

Ability to work in a fast-paced, high-pressure environment

Working knowledge of social media, preferred

Good knowledge of the local area and businesses

Ability to be flexible with scheduling; available weekends, holidays, day and swing shift (as late as 11:30 pm) and on-call

Must be willing to take after hours phone calls

Available shifts and compensation: We have available shifts all days of the week. Compensation depends on your experience.

About Rancho Relaxo Resorts, LLC: Rancho Relaxo Resorts, LLC is looking for an individual to join our team. Our ideal candidate is self-driven, motivated and trustworthy. Learn more about us at

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