Front Office Executive

Seven Oaks Multi-specialty Pet Hospital, Hyderabad is seeking a skilled and articulate Front Office Receptionist to join our team. Our hospital is dedicated to providing exceptional care and service to pets and their families, and the front office receptionist plays a crucial role in ensuring a positive experience for our clients from the moment they walk in.

Key Responsibilities

Greet clients and their pets warmly upon arrival, ensuring a welcoming environment.

Efficiently manage appointment scheduling, including check-ins and check-outs.

Handle phone and email inquiries, providing accurate information and assistance.

Maintain organized and accurate records of client and patient information.

Process payments and manage insurance & billing inquiries with confidentiality and care.

Collaborate with veterinary and support staff to ensure seamless service delivery.

Address and resolve any client concerns with professionalism and empathy.

Requirements

Experience:Â 2-4 years in hospitality or healthcare industry, with a preference for candidates with veterinary hospital or pet care facility experience.

Skills:

Exceptional communication skills, both written and verbal.

Strong people management skills, with an ability to handle various client needs with empathy and professionalism.

Proficiency in office software and the ability to learn new systems quickly.

Excellent organizational skills, with a keen attention to detail.

Ability to work in a fast-paced environment, managing multiple tasks simultaneously.

Personal Attributes:Â A love for animals and a patient, friendly demeanour.

Why Join Us

Be part of a compassionate team dedicated to improving pet health and wellbeing.

A supportive work environment with opportunities for professional development.

Competitive salary and benefits package.

Interested candidates are invited to submit their resume and a cover letter detailing their interest and suitability for the role to [HIDDEN TEXT]. Please include Front Office Receptionist Application in the subject line.

Full time