Client Service Coordinator

Company Description

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we service the consumer products, food, and life sciences industries, and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 5,000 Qimers live and make decisions every day by our QIMA Values, which client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission

Job Description

The Client Service Coordinator will be responsible for maintaining good relations with our clients. This position will report directly to the Client Service Supervisor.

Key Responsibilities Include

Communicates efficiently with clients: providing quotations, processing orders, and responding to messages.

Handles some sensitive issues, such as when a client needs a polite reminder to pay an overdue invoice

Helps our clients to use our online platform, and encourage them to try out its many useful functions

Qualifications

In order to succeed in this role, you have:

A university degree graduate of Business or any related course

Some work experience in a similar position (at least 1 year)

Open to fresh graduates who are highly trainable

Good command of English

Additional Information

The Candidate It could be you if you have:

Experience in the same field (3-5 years)

A higher education degree

Good interpersonal and people management skills

It Also Helps If You

Have good command of English (spoken and written)

Have had some overseas experience/s.

Ownership Mindset, positive approach, Patient and careful on details

Full time