BMC Remedy Developer

Responsibilities :

Resource should be capable on providing support on -

Knowledge on BMC Suite Installation

Knowledge on BMC ITSM Remedy

Knowledge on SmartIT/MyIT(Digital Work-Place)

Knowledge on Service Request Management

Knowledge on Smart reporting

Knowledge on BMC CMDB

Asset Management, as per agreed SLAs

Experience in Administration, Operations, Customizations, Integrations, Performance tuning, Patch implementation, Upgrades and development of ITSM remedy

Follow the ITIL standard best processes.

Knowledge on BMC ADDM, True-Sight will be added advantage.

Additional Responsibilities:

Experience: 4+ years of work experience Location: Across all Infosys DC Locations

Full time