Service Advisor Service Writer

Job Description

We Are Airstream is hiring! Several positions need to be filled immediately, starting in our Service dept. We have several Service Advisor positions available. Apply on online or come on in. We will interview and hire on the spot for the right candidate.

This position is a highly visible position within our organization. The right candidates will have strong verbal and written communications skills, detail oriented, capable of multitasking, and reflect professionalism with customers and coworkers. Responsibilities include but not limited to:

Check-in of new inventory delivered from the factory

Write up warranty tickets on check ins, send into warranty dept for auth, track unit through warranty process.

write up internal repairs for units sold that are assigned

upsell packages & upgrades

write retail and body shop tickets

follow units through the system, check on status

communicate to customers the repairs, and cost in written and verbal format.

prepare tickets with all charges for parts and labor

QC work prior to contacting customer for pick up

meet daily with team members to go over deliveries and pick ups

bring ideas for creating a better experience for our customers

We have had tremendous growth in our service department, this allows our service advisors the ability to maximize their potential.Company Description

We Are Airstream is a family owned Airstream dealership. We are located at 1375 S Arizona Ave and the 202 Loop. Apply online or stop by for a same day interview.