Job Description
Hamstra Heating and Cooling has been serving Tucson and the surrounding area for 40 years. We are looking for team members who align with our values and are interested in pursuing a career path with a progressive company
Pay Scale: Depending On Experience
What we offer:
401K with a 4% company match after the first year with immediate vesting
Access to financial advisors to help make sure you are set for your future!
HSA option paid by employer - free to the employee
Free access to employer-paid Nice Healthcare, including chat, video, and doctor visits that come to you! Includes physical exams, rapid tests, blood draws, labs, and imaging. Also includes access to 550+ free prescription medications!
Additional medical insurance options with employer contribution
Dental insurance with employer contribution
Long-term disability - Employer Paid
Short-term disability - Voluntary
Life insurance, employer paid - $25,000 policy, with voluntary employee option for additional coverage
PTO Hours with increased PTO hours based on tenure
Paid Holidays
Immediate access to onsite company Fitness Center
Work Hours: 8:00 am to 5:00 pm (Winter), Staggered Shift (Summer), Alternating on-call schedule to cover 24/7 emergency service, some weekends and evenings
Primary Job Function:
The Service Technician performs diagnostic and troubleshooting on residential and light commercial heating and air conditioning systems. Present repair and replacement options to the client. Perform preventative maintenance and repairs according to company standards, providing the client with a high-quality experience. The candidate will always provide an unmatched client experience and appropriately support and represent Hamstra's Mission and Values.
Required Qualifications:
Required NATE Certifications: Core, plus 1 Specialty
EPA Certification: Type II or Universal
Demonstrate the willingness to invest time in service training seminars and classes
Have all required tools from the provided list
Demonstrate ability to communicate with clients regarding diagnosing symptoms, explaining options for repair or replacement
Ability to follow and adhere to the company safety program
Demonstrate the willingness to accept increased responsibility in a leadership role
Ability to work under extreme heat conditions
Essential Functions of the Position:
Self-driven and motivated to complete tasks within the designated time frame, while achieving an acceptable level of quality of workmanship
Attend all department meetings and training sessions
Maintain adequate vehicle parts stock levels
Actively support and promote the Hamstra mission and values
Adhere to policies regarding operating a company vehicle, inspections, maintenance, etc.
Develop knowledge in electrical & refrigeration principles; testing devices; read & interpret wiring diagrams & blueprints; building codes; and air balancing principles and techniques
Purchase minimum required tools
Inform the client of replacement options following company guidelines
Inform and educate clients on additional products and services offered through Hamstra
Complete service repairs and preventative maintenance on a wide variety of residential and light commercial equipment without supervision
Develop communication skills when interacting with clients regarding new/renewal maintenance agreement program information
Collection of fees for services
Complete all service-related documents properly
Maintain professional appearance and attitude at all times