Dispatcher

Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner.

Communicate and distribute appointment dates/time to IMC drivers; owner operators and/or fleet.

Communicate and coordinate between all IMC locations to maximize drivers' time.

Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions: * Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city.

* Send drivers their dispatches and any necessary messages through their tablet * Handle driver service failures up to and including the authority to issue verbal and/or written discipline.

Additionally, contact Manager/Cargo Specialist regarding the failure.

Apply THS if needed.

* Apply any additional charges including and notify customer service of changes.

* Track/Maintain GIS yard report, MDR, CNI, and Divisional Pool * Actively participate in driver recruiting and retention * Monitor XRS System to assist drivers to manage their time * Request rail billing * Review preliminary payroll * DI duties as requested if necessary Skills Required * Data entry skills; Good communication and organizational skills Knowledge Required: * DOT Regulations; Hazardous Materials; Computer literate; Ability to multi-task Supervision Received: Operation Manager Supervision of Others: Drivers Confidential Data: Driver pay information; customer accounts; dispatch activities