Residential Aide

Job Description

Residential Aide

Summary:

The successful candidate will be responsible for the safety and security of the staff, clients at the work site. He/She will help to ensure that the front desk is secured at all times and house rules and operational procedures are followed.

Responsibilities:

The Residence Worker is responsible for, but not limited to:

Monitor the clients, units, and grounds at all times to ensure the security and safety of each resident

Enforce shelter policies and follows staff policies and procedures

Perform general administrative functions such as noting within the communication log, documenting resident whereabouts, behaviors, and engagement

Assist clients with questions and helps to resolve any issue as they may arise

Examine all items entering the facility to ensure client and staff safety

Monitor video footage of all hallways, staircases, lounge, and other common areas

Adhere to safety, health, and fire hazard guidelines; policies and procedures; and mission and values of the organization

Conduct hourly rounds of the facility

Report any immediate safety hazards to appropriate supervisory personnel or maintenance personnel

Work with security personnel to ensure safety of staff and residents in the program.

Empty, clean and prepare units for vacancies (bag and tag client materials where needed)

Document all incident details, participants, action taken and outcomes

May be required to work evenings, weekends and holidays as needed

Professional & Personal Qualifications

High School Diploma/GED

F-02 Certificate of Fitness, CPR/Basic First Aid certification

Ability to establish and maintain professional boundaries in working with residents

General knowledge of working in a residential facility preferred

Knowledge of HIPPA guidelines and standards

Strong written and verbal communication skills

Bi-lingual Spanish/English is a plus

Excellent problem-solving and analytical skills

Commitment to excellence and high standards

Good judgement with the ability to make timely and sound decisions

Ability to assess emergency situations and respond effectively

Location

Queens, NY

Employment Type

Full-Time