Application Engineer

Job Description

We are recruiting for a Application Engineer in Rochester, NY.

Pay rate: 80K – 110K DOE

NO C2C FOR THIS ROLE

As the Application Engineer you will support the Sales force and sales partners.

The Application Engineer must be able to identify key attributes of a Motion Control Application, allowing the application engineer to configure bill of material, estimate hours required for development of electrical control panels and software development, providing the information in highly detailed quotes and proposals to the customer. Knowledge of Factory Automation equipment with a concentration in Motion Control, Computer Numerical Controls, (CNC) and/or programmable Logic Controllers (PLC) is required. Machine design a plus.

Essential Duties and Responsibilities – Application Engineer:

• Direct Customer Interface with following activities: o Pre and Post Sales Support either by phone, video conferencing or at customer site. o Ability to translate customer Motion Control System requirements into a comprehensive proposal/quote that may also include the following activities: ? Determining and understanding mechanical requirements including Servo Motor Speed/Torque; Duty Cycle; and feedback resolution. ? IO and Network Communication requirements. ? Interface to 3rd party devices. ? Assessment of Non-Recurring Engineering. • Interface with management, engineering and production including but not limited to: o Supporting Sales Strategy and Tactics for continued performance improvement. o Participate in courses of actions for closing sales while managing opportunities. o Inform management of all critical sales issues, events, and threats in major accounts with appropriate priorities. o Working with ERP system. o Familiarity with the Strategic Selling Process of a plus. • Other Sales Activities: o Upsell at existing opportunities. o Increase quantity of opportunities in the sales funnel. o Identify the roles of key individuals at opportunities, fulfilling their requirements, while creating and cultivating positive relationships at all levels of the organization. Develop opportunities and move forward through the sales funnel. o Secure the “order” for individual opportunities. o Accomplish these steps for concurrent multiple opportunities. • Answers routine questions on applying and programming products, either via the phone, on-site or through the remote diagnostics via the internet • Backup Telephone/Email Support: Assists in Department coverage from 7:45 AM through 5:15 PM. Supports goal of immediate response to customer calls by answering the phone when not on the phone. Participates in call quality monitoring. Enters call data as relevant into ERP and in a form presentable to the customer. Follows up on open calls and elevates unresolved issues. o Quotes repair and replacement parts orders and issues Return Authorizations to customers as well makes recommendation for New items, involving Sales Organization as needed.

Minimum Qualifications:

• Bachelor’s degree in engineering, preferably Electrical, Electro-Mechanical or Mechanical Engineer. • Minimum of 2-5 years in application or sales of technical products, preferably in Industrial Automation.

• Experience with Industrial Automation at all levels including: o Custom Automation Machines. o Robotic and Motion Control Systems.

o Programmable Logic Controls (PLC).

o Computer Numerical Controls (CNC).

• Experience working with people at multiple levels of an organization.

• Understanding Motion Control Applications including Tension Control; Rotary Knife with Registration; Flying Shear; Winding; Camming; Interpolation and Pick and Place a plus.

• Experience working with Distribution and as Direct Sales to Original Equipment Manufacturers and Integrators.

o Experience as applications engineer, systems engineer, or sales support engineer is a plus.

• Computer Skills including Microsoft Office, ERP or Other Business Type Databases and familiarity with application specific software such as Ladder, Structured Text; Basic.

• Ability to travel 20% supporting Sales. Some International travel

Pay Details: $80,000.00 to $110,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Company Description

Global Footprint, Local Impact: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, each contributing to impactful projects worldwide while benefiting from a close-knit community at a local level.

Diverse Career Paths: With services ranging from specialist recruitment to cloud infrastructure and sustainability, Akkodis offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a place for your skill set.

Commitment to Innovation: Innovation is our cornerstone. With continuous investments in analytics and market intelligence, we not only predict the future of technology – we create it. Your ideas and innovations will have the space to flourish.

Continuous Learning and Development: The Akkodis Academy offers unrivaled opportunities for learning and professional growth, ensuring you remain at the forefront of your field. Our culture values continuous improvement, both for our company and for your career.

Inclusive and Collaborative Culture: We believe in the power of diverse perspectives and collaborative work environments. At Akkodis, you'll find a community where inclusivity drives innovation and where every voice is heard.

Our Evolution and Your Role in It

Akkodis emerged from the strategic merger of AKKA Technologies and Modis in 2023, under the Adecco Group. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next chapter, your skills and vision will be instrumental in driving our continued success.

Empowering the Future

We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and forward-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering.

Join the Akkodis Community

At Akkodis, you're more than just an employee – you're a vital part of a community shaping the future. We're excited to see where your expertise can take us. Discover where you fit in our diverse range of opportunities and start engineering a smarter future with us today.