Banquet Server/Houseperson - Embassy Suites Springfield

Job Description

Description:

As a Banquet Server/Houseperson, you will be responsible for ensuring guest satisfaction and product quality standards are met at meetings and events while circulating the room and performing food and beverage services. You will be required to assist with the set and breakdown of banquet events

This position may require flexible scheduling availability.Requirements:

Job Requirements:

Serving guests while carrying plates of food on trays

Keeping glasses full, removing each round of plates, and replenishing utensils

Perform cleaning tasks along with the assembly and breakdown of service

Cleaning and sanitizing tables, countertops, and floors after each service

Ensuring a wonderful experience from beginning to end while maintaining high standards of safety and cleanliness

Job Qualifications:

Highly motivated team player with strong initiative and desire for achievement

Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary

Ability to anticipate the needs of the guests and acknowledge their requests

Ability to work well in stressful situations

Readily available and approachable for all guests while providing excellent guest service

Ability to help validate customers ' IDs and monitor all beverage consumption

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, sit or walk for an extended period of time. The number of hours you will be scheduled to work during the week is variable and is based on guest occupancy, season, staffing and other factors. Island Hospitality is unable to guarantee a specific number of work hours per week.

Training:

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program: How We Thank You For All You Bring To The Team

Rewarding Benefits Package:

Healthcare including Medical, Dental, and Vision Insurance

HSA & FSA plans available!

Dependent care FSA

Identity Theft Protection Insurance Commuter benefits including transit & parking

Pet Insurance

PTO and Payroll Incentives for Annual Wellness Exams

Employee Assistance Program Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services

Paid Sick and Vacation Time

Family Leave

401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution

Rewarding Hard Work:

Incentive based bonus program

Free room nights at our hotels and employee discounts within your hotel brand

Discounts for friends and family within your hotel brand

Team Member of the Month, Quarter, and Year recognition and bonus

Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work

Career Growth through our in-house training program with a path personalized to your desired goals

Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.