Administrative Assistant/Customer Service Specialist

Job Description

Description:

American Marketing seeks a professional administrator to act as a liaison between sales staff and customers. The right candidate will assist management and salespeople with various administrative tasks, including:

researching products;

inputting quotes/orders;

overseeing the order process;

entering payments;

answering phones;

receiving customers; and

troubleshooting customer service issues.

Previous office experience is required. Must have strong organizational and customer service skills. Efficiency with technology and multitasking ability is essential. Past experience and knowledge of the Ad Specialty Industry is a plus. The right candidate will have a positive and friendly demeanor, be a team player, take initiative and ownership over tasks required of them, and be determined to accomplish all projects and resolve day-to-day issues with minimal direction. Option to enroll in healthcare benefits. Simple IRA with a match. Paid time off. Hours are 8:30 to 5:15, Monday through Friday. Requirements:

Job requires excellent organizational skills and customer service skills.