Leasing Agent

Job Description

LIMITED AGENT SERVICES

JOB DESCRIPTION: LEASING CONSULTANT

REPORTS TO: PROPERTY MANAGER

FLSA STATUS: Full Time / Hourly / Non-Exempt

BENEFITS: Full time employees (and their families) are provided medical, dental, vision, and basic life insurance options. Full and part time employees are able to enroll in our company’s 401k plan, as well as a deferred compensation plan. Full time employees earn paid vacation and sick leave, monthly and part time employees will earn paid sick leave monthly. Full time employees will also enjoy ten paid holidays throughout the calendar year.

OVERVIEW:

The LEASING CONSULTANT is the community’s sales representative whose primary duties are to greet clients, present the features and benefits of their assigned community, and properly secure lease agreements from qualified persons.

A LEASING CONSULTANT is highly service oriented, and strives to make current residents feel welcome and comfortable in their community.

The LEASING CONSULTANT will contact a person of authority should any situation warrant an action of decision that is not included in his or her duties and responsibilities.

DUTIES AND RESPONSIBILITES

Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and State laws.

MARKETING/LEASING

Maintain a professional, friendly, atmosphere in the leasing offices and other areas where prospective residents and current residents meet.

Inspect models and “market ready” vacancies daily to insure cleanliness.

Answer incoming phone calls and handle each call accordingly, whether it is a client call, irate resident, service request, etc. Transfer calls to assistant manager or property manager when appropriate.

Greet prospective residents, qualify, determine needs and preferences, professionally present community and specific apartments while communicating features and benefits.

Update online advertising to reflect current market pricing on a weekly basis.

Maintain awareness of local market conditions and trends.

Contribute ideas to the property manager for marketing community and for improving resident satisfaction.

Occasionally may be asked to perform external market outreach at nearby businesses, organizations, etc.

Actively coordinate all renewals throughout the month. This includes sending letters (90, 60, 30 days) and scheduling resident appointments to discuss renewal rates and leasing options.

ADMINISTRATIVE

Correctly complete all lease applications, assist with application verification and notify prospective residents of results.

Type miscellaneous resident communication as needed.

Complete all lease paperwork, and accept rents and deposits.

Complete Guest Card information form on all clients, send thank-you notes and perform follow-ups.

Physically inspect community when on grounds, pick up litter and report any service needs to maintenance or janitorial staff.

Inspect move-outs and vacancies.

Inventory office supplies on periodic basis. Report needs to property manager.

Organize and file appropriate reports, leases and paperwork.

Attend corporate meetings when requested.

Assist Property Manager and Assistant Manager in preparation of weekly reports, resident communications, move-out inventory, market surveys, etc.

GENERAL

Perform any additional duties assigned by Assistant Manager, Property Manager or Regional Property Manager.

QUALIFICATIONS

Position requires excellent leasing and closing skills, basic computer skills and organizational skills.

Work Hours: Generally 40 hours per week. Employees will be required to work a flexible workweek including weekends.

DRIVING/TRAVELING REQUIREMENTS:

May be asked to inspect apartment community and surrounding neighborhood, make trips to the bank and visit the corporate office.

May need to operate a property golf cart to show residences to potential customers.

Must have valid driver’s license and current automobile insurance.

This job description is not intended to be all-inclusive, and job duties may change with the needs of the property and/or management.