Customer Service Representative

Job Description

Legacybox is on the lookout for an enthusiastic Customer Service Representative to join our growing in office team!

Job Type: In Office, Full-Time

Pay: Starting at $15.50/hour

Shift Options: Monday - Friday 9:30 AM - 6:30 PM

Pay and Perks for Customer Service Representative:

Competitive wage starting at $15.50/hour

Great culture featuring monthly game nights, spirit weeks, unlimited coffee, and exciting incentive programs

Performance bonus opportunities up to $700 during peak season

Healthcare coverage starting day one (medical, dental, and vision)

Retirement plan with employer match

Who You Are:

Must be available to work in office

Must be 18+ years old

Proficient computer and technical skills

A “no task is too small” attitude and a positive, spirited outlook

Associates degree or 1+ years of work experience

Must pass drug test and state, federal, and criminal background check

Responsibilities of Customer Service Representative:

Answer phone, email, and live chat customer inquiries

Provide clear, accurate, empathetic human responses; go the extra mile to engage and build relationships with customers

Master our order management system in order to efficiently and effectively manage customer relationships

Who is Legacybox:

Legacybox, also known as Southtree, has helped over 1 million families digitally preserve their precious memories trapped on home movies, photos, and film. We were founded on the conviction to restore – to revalue what has been devalued. Legacybox is led by the desire to find simple, technology and design-driven ways to reconnect people with things that matter most, but are being lost or overlooked.

*Legacybox is an Equal Opportunity Employer who complies with all Federal, State and Local laws prohibiting discrimination in employment.'

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