Human Resources Coordinator

We're thrilled that you're here to explore the details of your next career step. Before proceeding with your application, we kindly request that you carefully review the requirements for this position. It is essential to ensure that you meet the necessary qualifications and are authorized to work in the country where this position is located. By fulfilling these criteria, you increase your chances of being shortlisted and joining itel at the earliest opportunity.

The Human Resource Coordinator - The HR Coordinator position is exposed to all human resources procedures and assists with tasks throughout all areas of the HR department. In addition to supporting with recruiting and placing new employees, the HR Coordinator assists with guiding employees through various human resource processes, answering any questions they may have.

KEY RESPONSIBILITIES:

Assists with processing of terminations

Conducts new employee onboarding and orientation

Provide coordination and support to the HR team in capturing data, research for HR programs, initiatives and investigations.

Coordinating the IT requests for addition and removal of leaders for the respective leadership distribution lists.

Add and update employee’s information in HR Plus

Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process.

Schedules meetings and interviews as requested by the HR Manager.

Makes photocopies; mails, scans and emails documents; and performs other clerical functions.

Files documents into appropriate employee files.

Assists or prepares correspondence as requested.

Prepares new-employee files.

Generate a variety of HR reports using the HR Plus for People Success and other business partners.

Analyses data for the HR team

Prepares reports requested by the HR Manager

Coordinating the enrolment, de-enrolment, claims and tracking for health and life insurance.

QUALIFICATIONS:

Bachelor’s degree in Business Administration/Management, Human Resource Management, Human Resource Development or Psychology.

A minimum of 1 year related experience required

Knowledge and Experience with using Human Resource Management Information System

Experience using HR Plus is an asset

KEY COMPETENCIES:

Decision-making skills

Detail-oriented

Interpersonal skills

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Ability to function well in a high-paced and at times stressful environment

Proficient with Microsoft Office Suite or related software

Great analytical skills

Knowledgeable of St. Lucia Labour laws

itel is the largest Caribbean-born customer experience provider and we are now an award-winning international company. We take pride in empowering our teams, treating every member like family.

itel is an equal opportunity employer offering competitive pay, as well as a whole host of benefits designed to support employee comfort, and wellbeing. This includes paid training, opportunities for career advancement & development, as well as medical and life insurance, in a fun and inspiring work environment with great on-site amenities.

All you need is a valid St. Lucian National ID Card, a personal commercial bank account, and a complementary Police Certificate of Character, in addition to having the necessary academic qualifications and experience for the position that best suits you.