Restaurant shift Manager

Job Description

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

Job Summary

We are seeking an experienced Restaurant Manager to join our team! The Restaurant Manager at Dickey's Barbecue Pit plays a crucial role in ensuring the smooth and efficient operation of the restaurant. This position involves overseeing day-to-day operations, maintaining high standards of food quality and customer service, managing a team of employees, and contributing to the overall success of the restaurant. The ideal candidate is a strong leader with experience managing a successful restaurant.

Duties and Responsibilities:

Operational Management: Oversee all aspects of daily restaurant operations, including opening and closing procedures, ensuring compliance with health and safety regulations, maintaining cleanliness and organization, and managing inventory levels.

Customer Service: Provide exceptional customer service by greeting and assisting guests, addressing any concerns or issues, and ensuring a positive dining experience. Train and coach employees on delivering excellent customer service.

Staff Management: Recruit, hire, train, and schedule employees to ensure adequate staffing levels. Provide ongoing coaching and performance feedback, conduct regular performance evaluations, and implement training programs to develop team members.

Food Quality and Presentation: Maintain high standards of food quality, consistency, and presentation. Monitor food preparation, portioning, and cooking processes to ensure compliance with Dickey's Barbecue Pit's standards.

Sales and Revenue Growth: Collaborate with the management team to develop and implement strategies to drive sales and increase revenue. Monitor sales performance, analyze trends, and identify opportunities for improvement.

Inventory Control: Manage inventory levels, conduct regular inventory audits, and implement effective control measures to minimize waste and control costs. Place orders with suppliers to ensure adequate stock levels.

Financial Management: Monitor and control expenses, including food and labor costs, to meet budgetary targets. Implement cost-saving measures without compromising quality or service. Prepare and analyze financial reports as required.

Training and Development: Continuously train and develop the restaurant staff to enhance their skills and knowledge. Conduct regular training sessions on customer service, food safety, and operational procedures.

Compliance: Ensure compliance with all applicable laws, regulations, and company policies. Maintain accurate and up-to-date records, including employee files, inventory reports, and financial documentation.

Qualifications:

Previous experience in restaurant management, preferably in the fast-casual or quick-service industry.

Strong leadership and team management skills.

Excellent customer service and communication skills.

Knowledge of food safety and sanitation regulations.

Strong problem-solving and decision-making abilities.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Flexibility to work evenings, weekends, and holidays as required.

Familiarity with Microsoft Office, restaurant management software, and POS software

Ability to remain calm and thrive under pressure