Relationship manager

Company Overview

Piegon Media Pvt Ltd is India's fastest online B2B marketplace. We provide a dynamic platform where manufacturers, suppliers, traders, and exporters can find a perfect solution for their business. With over 11-50 employees, we are a leading B2B marketplace in India, offering various services such as Google Adword Management, Web Design and Development, Hosting, SEO, Space selling B2B Marketplace, and Mobile App Development.

Job Overview

We are seeking a Relationship Manager to join our dynamic team at Piegon Media Pvt Ltd. As a Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients. This role requires excellent communication and interpersonal skills, as well as the ability to understand and address our clients' needs.

Qualifications And Skills

Bachelor's degree in Business Administration or related field

Proven experience in relationship management or a similar client-facing role

Strong communication and negotiation skills

Excellent problem-solving and decision-making abilities

Ability to work independently and collaboratively in a fast-paced environment

Proficiency in CRM software and Microsoft Office Suite

Knowledge of B2B marketplace and digital marketing strategies

Roles And Responsibilities

Build and strengthen relationships with key clients to understand their needs and provide optimal solutions

Serve as the main point of contact for clients and address any inquiries or concerns

Identify opportunities to upsell or cross-sell additional services to existing clients

Collaborate with internal teams to ensure client satisfaction and successful project delivery

Prepare and deliver presentations to clients on company products and services

Stay up-to-date with industry trends and competitors to identify new business opportunities

Assist in the onboarding process of new clients and ensure a smooth transition

Monitor and analyze client performance data to optimize their experience and drive results

Provide timely and accurate reports on client activity and revenue growth

Full time