Food & Beverage Service Trainee

Greeting guest with a smile and using the guest name when known

Prepare and set the restaurant before the meal period

Serve the food and beverage to the guest in the right temperature as well as introducing the food

Making sure the sideboard of each section clean, refill all the necessary supplies (e.g. teacups, cutlery, etc.)

Take orders and answer the guest inquiries whenever possible

Fold napkins, making sure the cutlery is clean as to be set in the table

Encourage customers to fill in the customer service survey through QR code

Offer the drinks menu and wine menu with certain suggestions and recommendations

Perform closing duties in the correct procedure

Follow up the guests order to ensure the fine dining experience

Assist other colleagues when needed to assure smooth operation

Full time