Guest Relations Officer for Hospital

Qualifications And Skills

Proven experience as a Guest Relations Officer or in a similar customer service role

Excellent communication and interpersonal skills

Strong organizational and problem-solving abilities

Knowledge of the healthcare industry and hospital operations

Fluency in Malayalam and English, both spoken and written

Ability to handle difficult situations with tact and diplomacy

Proficient in customer relationship management (CRM) software

Flexible and adaptable, with the ability to work in a fast-paced environment

Attention to detail and a strong focus on guest satisfaction

Full time