Lead Cabin Attendant (Trainee)

Eligibility Criteria: 21 years of age.

Currently flying as SCA or CA who has finished 18 months of flying.

Note: Applicants with previous flying experience from various airlines are required to produce a duly authenticated record of their SEP Card (02 RCT endorsed) from their previous airline (if applicable) as per the CAR Requirement.

Job Specification

Lead Cabin Attendants are responsible for the safety and comfort of passengers on board. They prepare passengers/cabin for take offs, landings and emergencies, as well as providing In Flight Services. Provide exceptional Customer Service on board Job Description:

Responsible for coordinating all communication with crew

Coordinates duties & assigns responsibilities to all cabin attendants

Conduct pre/post flight briefings to establish standards & assign responsibilities

Preflight Check all emergency equipment.

Ensures Uniform & Grooming Standards are adhered to.

Ensures strict compliance to all D.G.C.A. regulations.

Ensures customer service regulations are adhered to.

Making all In flight Announcements.

Ensures flight is operated according to company standards & policies.

Qualifies in the use of emergency equipment and procedures.

Handles Pax Queries/Complaints in an effective and professional manner.

Carries out responsibilities relating to the safety of the aircraft, customers, and crew.

Competencies

IFS - Communication

IFS - Demonstrating Confidence

IFS - Job knowledge and skills (if has prior flying /aviation/ other experience)

IFS - Personality/Poise/Etiquette/Maintaining Composure

IFS - Presentable Appearance

Full time