SYSTEM & CLOUD ENGINEER

Job Description

SALARY: Starting at $60, 770 (commensurate with experience)

SUMMARY: This position is responsible for installing and maintaining Orange County Property Appraiser Hybrid Network Infrastructure and assisting in the identification and resolution of problems which may arise during normal operations.

DUTIES AND RESPONSIBILITIES: The essential duties of the System & Cloud Engineer include, but are not limited to the following:

Responsible for designing, implementing, and maintaining Azure cloud infrastructures using best practices.

Responsible for administering and managing Microsoft 365 applications and services.

Monitor and maintain the performance, availability, and security of Azure infrastructure.

Design and provision cloud networking, VPN, firewalls, DNS, etc.

Maintain on-premises and Azure Active Directory domains

Identify and resolve complex problems and conduct a root cause analysis to increase systems stability.

Secure information systems enforcing organization security and privacy policies and procedures.

Maintain hardware and software inventory.

Research and evaluate new products and services.

Participate in disaster recovery and business continuity initiatives.

Prepare and maintain system documentation, standard policies, and procedures.

Performs other duties as assigned. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES: This position has no direct reports.

SKILLS AND QUALIFICATIONS:

Years of experience: Must have four (4) years of experience in support of a similar environment. Experience with end user support and working knowledge of on-premises and Cloud environments.

Working Experience with enterprise level applications and cloud-based services; Microsoft Azure and Microsoft 365 E3/E5 preferred

2+ years of experience with IaaS and PaaS solutions

Experience with networking infrastructure (LAN, WAN, VPN) and protocols (TCP/IP)

Experience scripting with Python and PowerShell

Knowledge in Microsoft SQL

Experience with some or all the following hardware and software preferred: VMWare, DELL/EMC NAS, Cisco Hyperflex, SQL Server Clusters, Windows and Linux Servers, Cohesity Backup solutions, Mimecast Spam and Archiving Solution, CISCO Switches and Routers, Checkpoint Firewalls.

Education: Bachelor's degree in computer science from an accredited college or university or experience that may be deemed the equivalent of such professional education.

Substitution: (Each year of required education may be substituted by two (2) years of work experience. Each year of required work experience may be substituted by two (2) years of additional education).

Certificates, licenses, and registrations: Professional certifications such as Microsoft Certified: Solutions Architect, Customer Data Platform Specialty, or Azure Data Engineer Associate preferred.

COMPETENCIES:

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment- free environment.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Productivity - Follows the organization’s policies and procedures; Completes assigned tasks correctly and on time; Strives to increase productivity while maintaining standards; Supports organization's goals and values.

Job Knowledge - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Reliability/Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to work hours necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Independence /Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent action within parameters of authority assigned to position by Property Appraiser.

Creativity/Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Sets and achieves challenging goals. Generates suggestions for improving work; Develops innovative approaches and ideas.

Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control and maintains professional demeanor; Remains open to others' ideas and tries new things.

Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; Asks for and offers help when needed.

Communication - Demonstrates ability to communicate concisely and effectively with others; Employs positive and professional communication techniques at all times with respect to organizational communications; Exhibits excellent listening skills; Writes clearly and informatively; Follows organization policy with respect to work communications.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with change, delays, or unexpected events.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Attendance/Punctuality – Is punctual, observes prescribed work break/meal periods, and has acceptable overall attendance record.

Leadership/Supervisory - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively and positively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others; Asks for and offers help when needed.

WORKING CONDITIONS AND PHYSICAL DEMANDS: Working conditions are those typically encountered in an indoor office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

The employee is required to frequently: report to the office, traverse the office, sit at length, or otherwise maintain a stationary position while performing duties, transport equipment and files, operate and utilize the organization’s data management systems (including its computer network, internet, intranet and all affiliated systems), and communicate with coworkers and constituents.

The employee must frequently lift and /or move more than 20 pounds.

The employee must perceive, identify, observe, inspect, and assess data, property, and/or persons as necessary to perform the essential job duties.

SPECIAL WORKING CONDITIONS: OCPA employees may be called upon to assist other departments as needed (e.g., workload capacity, declared county emergencies, etc.).

SPECIAL PROVISIONS: While employed by the Orange County Property Appraiser, employee must not for gratis or for compensation: engage in any real estate activities such as, but not limited to, buying, selling, or acting as a broker for others; appraise property; sell OCPA computerized database information; engage in any outside computer programming or consulting. Employees and members of their household may not own or hold a financial interest in an appraisal business.

AT-WILL STATEMENT: Employment at the Orange County Property Appraiser’s Office is on an “at-will” basis. It may be terminated at any time, with or without cause by either the employee or employer. It is not guaranteed, contracted, or promised for any length of time. No person other than the Orange County Property Appraiser has the authority to alter the at-will status of your employment or to enter any employment contract with you. The Orange County Property Appraiser reserves the right to change, amend, or revoke rates of pay, terms and conditions of your employment, and job offers at any time.