Occupational Summary
Supervise and participate in Central Warehouse activities related to receiving, storing, shipping, dispatching and delivery of materials and supplies to ensure effective and efficient warehouse operations and material transportation.
Work Performed
Daily Operations:
VMI (Vendor Managed Inventory/Just in Time Supply Delivery) Support
Provides back up support to the Logistic & Training Manager.
Provides logistical support with supply delivery
Coordinates movement of supplies interdepartmentally when necessary
Warehouse Operations
Manages warehouse inventory
Manages and maintains an organized and clutter-free warehouse and work station
Coordinates all warehouse (VMI, item repair, etc.) activities and inventory
Maintains detailed records for all equipment and warrantee information
Recommends supplies, equipment, tools, & vehicles for purchase
Microfiber Operations
Coordinates the cleaning, tracking, pickup and delivery of all microfiber
Maintains bin audits and inventory for microfiber program.
Reviews and makes recommendations to develop/adjust/improve microfiber pickup/delivery routes.
Preventative Maintenance Program
Uses EAM to track and complete all work orders and special event assignments
Perform the more complex clerical and manual tasks associated with receiving, repairing, calibrating, storing and issuing equipment and supplies as well as the maintenance of related records.
Works with the Logistics Training Manager in the preparation of reports and analysis setting forth trend of equipment repairs; prepare and maintain records of repaired equipment. Retrieve items needing repairs from user units and make the necessary repairs where possible; report needs for major repairs to supervisor; perform preventative maintenance on returned items
Reviews and makes recommendations to adjust/improve all preventive maintenance routes
Conduct comprehensive inspections to monitor locations for quality control and to check the completion of equipment repairs & microfiber to ensure equipment and materials are being properly maintained.
Acts as liaison with equipment repair vendors and coordinates all related work and operations.
Supervision
Ensure that assignments are appropriately staffed and that employees have adequate supplies and equipment for completion of assignments
Perform various personnel functions including, but not limited to, hiring and vacation schedules
Provide and document weekly staff meetings
Manages employee time including API input
Ensures repair tech/microfiber support employees maintain daily schedules and routes
Assigns repair tech/microfiber support employees various duties not covered in daily schedules and routes
Performs license and DOT checks monthly
Maintains files and records
Training and Other Responsibilities
Provides support to training programs
Coordinates with vendors for training, inventory, receiving and delivery needs
Ensures cleanliness and maintenance of site locations
Safety
Attends Facilities Management unit specific safety meetings
Ensures all safety programs/training for the unit are current
Maintains a safe working environment
Consulting/Communications
Discuss general equipment maintenance procedures with personnel of the assigned area; recommend and implement changes and procedures
Provides timely customer service
Communicates the status and needs of department equipment and laundry operations regularly with manager and customers
Communicates with customers about service issues
Responds to and investigates problems and complaints received to ensure resolution
Data Management
Maintain records and submit reports concerning personnel, equipment, supplies, materials & expense using work management system.
Track employee compliance to University standards.
Motorized/Equipment
Take necessary action to correct any mechanical, structural, or electrical condition in need of repair or replacement on UEVS equipment
Required Qualifications at this Level
Education/Training
Work requires communication and analytical skills normally acquired through a high school education
Experience
Work requires 6 years of shipping, receiving, stocking and warehousing experience.
OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
Work requires a valid North Carolina driver's license.
Preferred Experience
Forklift certification
3 years of equipment/warehouse management experience
Knowledge, Skills and Ability
Advance operation of equipment used in the environmental services field
Customer relation and service techniques
Ability to lift 50 lbs consistently
Monitor and ensure the training of new personnel
Ability to provide instructions and coordinate the work of others
Prepare and maintain records
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
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Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.