Senior Technology Voice Engineer

Job Description

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.Job Description

Key Responsibilities

Responsible for analyzing, designing, & implementing unified communications solutions to meet technical & business requirements.

Act as subject matter expert for Unified Communications to support business requirements related to Telephony, Voice & Video Conferencing, Digital Signage.

Design, deploy,& operate state-of-the-art collaboration environments, including best practice voice collaboration in the UCM space.

Employ experience with voice infrastructure including Avaya PBX, Cisco call manager, Telepresence, Jabber, PEXIP MCU, & Lync.

Implement automation to measure UC infrastructure’s reliability, performance, & success.

Employ understanding of network protocols & packet analysis for both troubleshooting.

Pilot emerging technologies to maintain & increase the business’s competitive advantage.

Employ experience in technologies & platforms related to software design & development, programming languages, data integration, data warehousing, data analysis & visualization tools, data storage, network connectivity & virtualization/cloud environments such as writing scripts in automating onboarding & offboarding process, helping with automation of system tasks, developing power BI system utilization & availability reports for leadership.

Responsible for total project scope, budget, completion within budget constraints & scheduled completion date.

Accountable for successful & timely completion of all tasks/projects under direct & matrix control.

Provide technical leadership & mentor staff in planning methods, procedures, standards, & best practices.

Maintain relationships with affiliates, subsidiaries, & vendors in accordance with organizational Values, Vendor Management Office, & Purchasing to further the mission, vision & goals of the organization.

Adhere to corporate standards regarding applicable Corporate & Divisional Policies, including code of conduct, safety, GxP compliance, data security, & software development lifecycle.

Employ understanding of companion infrastructure domains such as O365, storage, server technologies (hardware, network interface cards, operating system optimization), databases & virtualization.

Qualifications

Must have a Bachelor’s degree or foreign academic equivalent in Computer Science, Electrical & Electronics Engineering, or a highly related field of study with at least 6 years of experience in the following:

analyzing, designing, and implementing unified communications solutions to meet technical & business requirements utilizing existing infrastructure on Cisco Communications Manager, Avaya PBX & Microsoft Teams Direct routing, Cisco SBC’s & Oracle Acme Packets

voice infrastructure including Avaya PBX, Cisco call manager, Telepresence, Jabber, PEXIP MCU, & Lync;

technologies & platforms related to software design & development, programming languages, data integration, data warehousing, data analysis and visualization tools, data storage, network connectivity and virtualization/cloud environments such as writing scripts in automating the onboarding & offboarding process, helping with automation of system tasks, developing power BI system utilization and availability reports for leadership; and

companion infrastructure domains such as O365, storage, server technologies (hardware, network interface cards, operating system optimization), databases & virtualization.

Salary Range: $157,500 - $173,500 per year.

Apply online at Refer to Req ID: REF23208A.

Additional Information

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term and long-term incentive programs.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.