Hiring for Remote Desktop Support

Shift: 24*7 Predominantly Night Shifts/ US hours

Work from Office

Desired Skills:

Excellent verbal and written communication skills

Working experience into remote support tool.

Window OS & desktop troubleshooting knowledge

Working experience on BMC Remedy tool

ITIL certification (added advantage).

Knowledge of Cloud Computing Infrastructure (added advantage)

Qualification:

Graduate with Diploma/Certificate in Information Technology

Regular degree/diploma in Information Technology, B.E, B. Tech, BCA / MCA, BSCIT (would be given preference)

Certifications & Specializations

ITIL V3 / ITIL Advanced

Microsoft Certified: Azure Fundamentals (added advantage)

Certifications in network i.e., CCNA - Cisco Certified Network Associate (would be given preference)