Systems Administrator

Job Summary:The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze’s critical infrastructure platforms. The role works across several areas of the business and supports both internal and customer platforms.

Job Description:

Key Duties and Responsibilities

Reporting to the Team Leader – Systems Administration and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner:

System Administration

Undertake BAU administration tasks across the following platforms:

Server and storage infrastructure

Virtualization platforms

AWS and Azure cloud

Windows Server and workstation

Remote user support

Windows imaging, updates and patching

Database administration

Backup and recovery

Networking, routing and switching

Linux servers

Security

Manage service desk tickets to ensure timely resolution of incidents, requests and problems.

Resolve issues in a timely manner and proactively take measures to prevent from reoccurring

Monitor platforms to ensure any issues are detected and resolved before they become customer-impacting

Identify opportunities for process, platform or technology improvement

Ensure documentation is updated in a timely manner

Project Delivery

Implementation of new internal and customer platforms

Work as part of cross-functional teams to ensure projects are delivered against time, cost and quality measures.

Assist with assessment of new technologies for suitability within the Trapeze environment

Desktop Support

Provide local IT support for Trapeze colleagues in Dubai as required

Take responsibility for managing IT procurement and IT inventory management for Dubai and Riyadh.

Other

Undertake any other reasonable tasks consistent with training and skill levels required for this position as requested.

Education and Experience

Relevant tertiary qualifications or an equivalent level of experience in a related role

5 years demonstrable experience in a System Administration role across complex enterprise architectures supporting hardware, virtualization, networking and cloud.

Understanding of database architectures and related infrastructure design to optimize performance and reliability.

Experience with migration of on-premise platforms to public cloud infrastructure.

Track record of successful infrastructure project delivery.

Personal Attributes

Solutions driven with a focus on delivering the right outcomes for the business

Effective communication and interpersonal skills in dealings with team members and other stakeholders.

An attention to detail and an aptitude to learn

Mature and professional approach to work with an ability to instill a high level of confidence with others

Excellent troubleshooting and problem solving skills within a multi-facetted environment.

A co-operative approach to “go the extra mile” to achieve results.

Ability to observe WH&S requirements associated with electrical equipment, datacenter environments, and server equipment handling

Travel/Other

The position may involve occasional travel between regions supported (Middle East, Australia, Africa).

The position will involve on-call roster rotation

Worker Type:Regular

Number of Openings Available:1

R51895