Collector

Job Description

Job description

The primary responsibility for this position is to collect delinquent accounts for property taxes.

Responsibilities:

Locate and monitor overdue accounts.

Locate and notify customers of delinquent accounts by mail or telephone.

Confer with customers by telephone about their accounts

Advise customers of necessary actions and strategies for debt repayment.

Persuade customers to pay amounts due or make arrangements for debt repayment or establish repayment schedules that the firm requires.

Persuade customer to pay tax amounts by using methods that are available to the collectors.(check by phone, E-Payment (Credit Card or E-Check)

Responsible with keeping up with their emails, incoming correspondence and respond in a timely manner.

Responsible with keeping up voicemails and following up in a timely manner.

Any other duties assigned

Qualifications:

Good written & verbal communication skills (via phone or in person)

Critical thinking

Self-motivated

Confident

Good time management

Works well in a team

Being a quick learner

Flexibility

Positive attitude

Punctuality

Provide costumer services (via phone or in person)

Proficient in Microsoft office and Internet Explorer

Ability to work with multiple computer programs at once

Determination and persistence

Ability to multi-task

Take initiative (when needed)

Negotiation skills (via phone or in person)

Effective communicator

Competent Keyboard skills

Ability to operate under pressure

Ability to work with numbers

#AmishLGBSCompany Description

Staffing company hiring for contract, contract to hire, and direct hire.