Business Intelligence Lead

Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.

Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.

We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.

What You’ll Do:

The Business Intelligence Lead role manages, aligns and brings order to the data / reporting / analytic requirements against the business priorities, while coordinating the development of these requirements with the IM Data Analytics team and overseeing the implementation of solutions. Your solution-led, can-do approach will be empowered to add value from day one and affect changes that will impact the entire team!

Essential Duties:

Coordinate all work related to Qlik dashboards and Qlik systems including, but not limited to:

Maintaining and enhancing all existing dashboards

Gathering and documenting requirements from users and developing new dashboards

Working with executives and key users to capture KPI definitions and maintain goals, data mappings, and all other dashboard inputs

Managing application and server upgrades, including creation and execution of upgrade project plans

Introduction and sponsorship of new technical offerings related to Qlik

Coordination of Qlik activities with SAP BW system and team members

Providing regular updates on project status, system health, and escalation of critical issues to appropriate parties

On a day-to-day basis, manage work assignments for 2.5 Qlik resources, including:

Prioritization of work assignments to make best use of resources and balance

Clarification of logic with business owners

Coordination of work with IT teams such as security, infrastructure, servers and database administrators

Validation of dashboard changes including data analysis, testing of functionality and security, and coordinating end-user testing

Are you a leader that wants to take your career to the next level? Let’s talk!

Qualifications

BA/BS Degree in bachelor's degree in computer science, statistics, mathematics, business, economics, or a related field

7-10 years of experience with dashboards, reports, data extractors, etc.

Experience working with Qlik extensions and web connectors; SAP connector experience and QlikView exposure a plus.

3 Years of Leadership Experience

Experience with SAP BW or other SAP BI tools a plus.

Experience in a Utilities industry environment is a plus.

Strong technical problem-solving skills.

Strong interpersonal and communication skills.

Ability to organize, prioritize work, meet deadlines, work with a team or individually.

Capability to adapt to changing environment.

Ability to learn new systems / tools as required

Essential Utilities, Inc., is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.

Essential Utilities is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call ().

To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:

Family members cannot result in a supervisor/subordinate reporting relationship

Family members cannot work in the same department.

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