Applied Epic Technology Consultant Employee Benefits (Remote)

With over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-level financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.

CBIZ is honored to be the recipient of several national recognitions for 2023:

Best and Brightest Companies to Work for in the Nation

Top Workplaces USA

Best Places to Work in Insurance

Best and Brightest Companies in Wellness

Great Place to Work Certification

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER).

Job Purpose / Objective:

Provides project management for the implementation of a new Employee Benefits client management system.

Utilizes both system and insurance industry knowledge to provide ongoing support and maintenance to client services teams

Essential Functions and Primary Duties:

Provide operational and functional support for the new Employee Benefits client management system.

Conduct end-user support and training

Manage and modify application configurations

Manage and modify systematic workflows and business processes

Represent the business in functional support for third-party integrations

Coordinates and tests application upgrades

Monitors key system processes

Develops product expertise and application vendor interaction

Stays up to date on the vendor product roadmap and upcoming enhancement

Maintains relationships with the vendor support organization

Works with vendor and business stakeholders on continuous improvement efforts

Collects business and user requirements

Configures, tests, and implements application changes

Works with corporate IT to ensure the application adheres to IT General Controls and security standards.

Follows formal application change management procedures.

Maintains system, business process, and end-user documentation

Supports the onboarding of acquired business entities (data conversion, user onboarding, etc.)

Additional responsibilities as assigned.

Preferred Qualifications:

Bachelor’s Degree

Experience with Applied EPIC

Experience with Employee Navigator is a plus

Business process expertise (specific to the Insurance Industry)

Demonstrated commitment to learning new technologies

Ability to manage a workload of operational support and project-level work

Experience using project management tools and associated organizational skills

Minimum Qualifications:

High School diploma or GED required

3 years of experience in related field

Achieve professional certifications relative to the area of expertise, must have and preserve required licenses

Must be able to work in a team environment

Proficient in presenting technical information

Demonstrated data analysis ability

Ability to problem-solve moderate to complex issues

Detail-oriented and organized

Effectively communicates at all levels of the organization

The annual salary target for this job in this market is $70,000-$85,000. The specific compensation for this role will be determined based on the education, experience, and skill set of the individual selected for this position.

The compensation above is not representative of an employee’s total compensation. Beyond income, you have access to: comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral programs, and much more.

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