Overview
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit
Systems Administrator. SHIFT4 is searching for a Systems Administrator to be a part of our Payment Infrastructure
This role will be in our Vegas office location 4x/ week.
Responsibilities:
Provides technical support to internal staff in support of client payment infrastructure.
Handles day-to-day VMware vSphere operational tasks including but not limited to:
Performance analysis of overall system health
Disk and Network management, configuration, and troubleshooting
Apply software updates and deploy new systems
Troubleshooting performance or configuration issues on virtualization platform
hardware
Windows OS installation and configuration experience
Linux OS (RHEL) installation and configuration experience
Database administration experience - MSSQL or Postgres
Utilizes a variety of technology tools and procedures to respond and resolve internal and
external customer issues
Ensure that all incident tickets and change records are fully documented, planned,
resolved, and executed on time and per the expectations and within the agreed Service
Level Agreement (SLA)
Help create and maintain KB process documentation for change management planning
and troubleshooting purposes.
Ensure that Payments Infrastructure is healthy, stable, documented, and configured with
accepted technical best practices.
Manage incident/task workflow, prioritize requests, and maintain transparent
communication.
Participate in an on-call rotation.
Qualifications:
Minimum of 2 years of related experience.
Experience with VMware and vCenter required.
Experience managing Windows or Linux operating systems in a enterprise environment
required
MSSQL or PostgresDB management experience preferred
Experience with performance monitoring and logging tools – Nagios, SolarWinds,
Splunk, Etc.
Experience with datacenter platform hardware – Nutanix, Dell, HPE blade chassis and
servers.
Experience with enterprise SAN storage solutions
Ability to effectively interact with all levels of business via phone, written communication,
and in person.
Team collaboration, responsiveness, ability to multitask.
Strong sense of urgency, ability to set priorities and perform the job with little guidance.
Preferred:
Collaborative and positive working relationships at all levels.
Strong analytical and problem-solving skills
Self-motivated with the ability to work in a fast-paced environment
Enterprise infrastructure experience is a plus
Payments infrastructure experience is a plus
Certification Preference:
VMware - VMware Certified Technical Associate(VCTA), VMware Certified
Professional(VCP) or higher preferred
Windows - Windows Server Hybrid Administrator Associate
MSSQL - Azure Database Administrator Associate
RHEL - Red Hat Certified System Administrator, Red Hat Certified Engineer preferred
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.