Asia Pacific - MDG Regional Business Solutions Lead

MAIN PURPOSE

The MDG Business Solutions Lead will work closely with Regional Business Solutions Manager and Global Master Data Management team to setup the master data governance policy as representative in APAC. He/She will manage the overall process and governance of master data creation and maintenance to ensure accuracy and consistency across APAC organisation and responsible for leading master date related cross-functional/technical/process issue resolution and coordination within the AMS team, escalating as necessary.

KEY RESPONSIBILITIES

Manage the overall process and governance of master data creation and maintenance to ensure accuracy and consistency across APAC organisation

Develop, execute and enforce the Master Data Management and Data Governance best practice for APAC in accordance with global policies and Master Data standards

Support the development of data standards by working with GMDM Governance team to review and approve new KDD to be implemented regionally.

Guide master data owners in each affiliate markets in APAC to ensure they understand and follow the process

Provide stewardship on master data maintenance process (materials, customer, vendor, GL, pricing master data)

Ensure data consistency, integrity and usability across SAP systems and modules

Monitor, review and resolve escalated issues relating to Master Data with RCA and CAPA processes

Lead a team of data management professionals, providing mentorship and supports

Responsible master data support SLA on Incidents, Problems and Change Requests and provide intervention guidance and proactive solution when required.

Assist user in requirements gathering, preparation, and follow through of Change Requests

Support the development of data standards by working with Global data governance team to review, approve and implement new SOP in APAC region

Foster cross-team collaboration with SAP functional leads to proactively address master data challenges

Any other ad-hoc duties assigned.

REQUIREMENTS

Minimum 5 years in master data experience, within functional background in SAP MM

Experienced in developing and implementing methods, procedures, and processes for master data management, operation and support

Experienced in master data integrations between SAP systems, and to 3rd parties systems

Self-motivated and detail-oriented

Team management and coordination skills for virtual, cross-cultural teams

Experience working with geographically diverse teams

Collaborate well in cross functional matrix environment

Good problem solving, troubleshooting skills and able to work independently

Project management, ITIL and AMS team operation experiences

Strong understanding of SAP data structures and functionalities

Experience working with specific SAP modules like Material Master, Customer Master, Vendor Master, PIR / pricing conditions etc

Adaptability and willingness to learn new technologies

Excellent analytical, interpersonal skills and proficient in English

Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc