Cruise Specialist

Company Description:

Lilac Leisure Travels is an esteemed Travel Agency specializing in comprehensive travel solutions. From facilitating seamless flight and hotel bookings to crafting intricate itineraries encompassing guided tours, cruises, and thrilling adventure activities, we cater to diverse travel needs. As a dynamic entity, we remain abreast of evolving travel trends, destination insights, and regulatory frameworks, ensuring our clients receive precise and pertinent guidance. Complementing our booking services, we extend travel insurance options. Whether orchestrating a leisurely escapade, a corporate journey, or a group expedition, we are committed to orchestrating flawless travel experiences for our clientele.

Role Description:

We are currently offering a part-time remote opportunity for a proficient Cruise Specialist. The Cruise Specialist will play a pivotal role in assisting clients with their travel arrangements, spanning flights, accommodations, and excursions. Demonstrating exemplary customer service acumen, they will navigate clients through the booking process, ensuring utmost satisfaction. Moreover, the Travel Advisor will engage proactively with clients to discern their preferences, delivering tailored recommendations and invaluable insights.

Qualifications:

Attendance at a 1-hour presentation is mandatory

Proficiency in Customer Service and Communication

Prior experience in Travel Arrangement within a Travel Agency setting

Acquaintance with travel destinations and regulatory frameworks

Demonstrated ability to uphold exceptional customer satisfaction standards

Strong problem-solving aptitude coupled with decisive decision-making skills

Meticulous attention to detail and adept organizational capabilities

Capacity to work autonomously and remotely

Familiarity with travel booking platforms and software is advantageous