Senior Software Engineer, Conversational AI

About Glia

Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.

The Work

If you are a solid Full-Stack Software Engineer familiar with JavaScript or TypeScript, this is the job for you. You will be responsible for creating and maintaining Node.js microservices, their tooling and modules. Since all our product teams are self-reliant, some Front-End and Infrastructure work may also be required based on team objectives.

The Team

You will be joining Team Synapse, which mainly uses Node.js, TypeScript, and k8s, along with other latest technologies to implement web applications that deliver Conversational AI technology to the end-user.

All Software Engineers on the team report to the dedicated Engineering Manager. The team’s work is driven by Product Roadmap. All projects within the team’s space are planned, led, and executed by Engineers.

Members of the team are located primarily in Vancouver and work in the Pacific Time zone (PT). Our processes are optimized for remote collaboration so we accept candidates from anywhere in Canada.

Our Tech Stack

Backend: Node.js, Python microservices

Infrastructure: AWS, Kubernetes (AWS EKS), Nginx, Terraform

Persistence: PostgreSQL, Redis

CI/CD: GitHub Actions, Jenkins

Additionally, Engineering teams at Glia use:

Backend: Python, Elixir, and Ruby

Frontend: Javascript and React.js

Native mobile SDKs: Java and Swift

Responsibilities

Lead the design, development, and deployment of complex software solutions

Collaborate with cross-functional teams to define, design, and ship new features

Maintain and improve existing codebases, identifying areas for enhancements

Mentor junior software engineers, providing guidance and support through code reviews, design discussions, and troubleshooting sessions

Stay updated on new technologies and propose ways to incorporate them into future projects

Candidate Requirements

5+ years of experience as a Software Engineer

Great team player contributing to create good team culture

Experience with TypeScript, Node.js, Express, and other related technologies

Strong experience with REST API design and implementation

Results-oriented with a high attention to detail and quality

Strong organizational and planning skills

Self-starter with the energy, drive and determination to accomplish goals

Proficient verbal and technical writing skills

We are always curious and hungry for knowledge here at Glia. Even if you don’t meet all of the requirements exactly, we encourage you to apply as long as you are passionate about mastering your craft and developing your skills.

Benefits

Glia stock options and competitive salary

Professional development support (trainings, courses, conferences, books, etc)

Access to all the latest tools and equipment you’ll need

Sports compensation, reimbursement for therapy, counseling sessions

Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)

Generous referral bonuses

Diversity: 25 countries represented

*Glia is an equal opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

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