Technical Support Intern

CO-OP Job Type: Internship or CO-OP Job

Experience: 0 - 5 years

Job Description: We are seeking an enthusiastic and motivated Technical Support Intern to join our team. As a technical support intern, you will assist with providing support to our customers, troubleshooting technical issues, and learning about the latest technology and industry trends.

Job Responsibilities: • Respond to customer inquiries.

• Assist with diagnosing and resolving technical issues.

• Document and track customer interactions and resolve issues.

• Collaborate with cross-functional teams to resolve customer issues.

• Participate in training and development opportunities. Content Sourcing and Uploading (WordPress):

• Source relevant technical content, such as product manuals, guides, FAQs, and troubleshooting tips, from internal resources.

• Format and organize content for optimal presentation on our WordPress-based website. • Upload and publish content using WordPress, ensuring proper categorization and tagging.

Job Requirements: • Currently enrolled or have finished in computer science, engineering, or any related field of study. • Basic understanding of hardware, software, and networking concepts.

• Excellent verbal and written communication skills.

• Ability to work independently and in a team environment.

• Excellent problem-solving and time-management skills.

• Strong attention to detail. Benefits of this Internship Include:

• You gain real-world work experience at an internationally reputable high-tech company. • Learn real-world knowledge, work ethics, and team spirit.

•3 certificates upon successful completion of the Internship.

• It is short & convenient: you can work from anywhere, which makes you much more employable and competitive in the job market.