Manufacturing Call Center Rep

Manufacturing Call Center Rep needs 2+ years’ experience

Manufacturing Call Center Rep requires:

Onsite

SAP/ QP1 required

Manufacturing experience

Call center

Account management

Manufacturing Call Center Rep duties:

Establishes and maintains customer relationships with key assigned accounts

Ensures accuracy of order entry

Follows up with order patterns, inventory, demand and product schedules focusing on attention to detail

Demonstrates an elevated level of account ownership

Works with sales representatives to ensure the service and customer requirements are understood and implemented in line with customers’ expectations

Monitors day to day open/back-order reports of each account within a portfolio

Works to understand product schedule for Liquid and Powder Coatings manufacturing sites

Working understanding of color matching