Senior Deployment Specialist - Security Networking

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job location: Mohali/ Bangalore/ Pune/ Hyderabad

Office model: Hybrid

Job Description

We are looking for a Senior Deployment Specialist to join our Zscaler product team and have a direct impact on the adoption of Zscaler’s new identity platform. In this role you will work directly with customers and operationalize deployment methodologies of identity services, including the migration of existing customers. You must be organized and detail oriented in order to track progress towards migrating existing customers, manage exceptions, and identifying ways to improve the process. This position is the first of what is expected to grow into a small team.

Responsibilities

Migrate existing customers to Zscaler’s new identity platform

Identify and advocate for process and product improvements to accelerate migration

Engage cross team colleagues to collect customer profile data to prioritize migration candidates

Support new customers deploying Zscaler identity services

Understand and be able to describe identity standards as supported by Zscaler products

Deliver high quality demos on identity features as supported across existing and new Zscaler services

Gain expertise in identity platforms provided by Zscaler partners (Microsoft, Okta, Ping Identity, Sailpoint, etc.)

Ability to work during US or European Shift hours is required, role could be 100% remote or based out of one of the Zscaler offices in India

Qualifications

Fundamental understanding of web, networking and device technologies.

5+ years of experience working directly with customers in a technical role.

3+ years of experience in enterprise security software.

3+ years of experience in authentication and single sign-on.

Passion to make customers successful.

Ability to act as a trusted advisor to customers.

Bachelor’s degree in Computer Science or equivalent.

Excellent verbal and written communication skills.

Ability to work in a fast paced environment and track the engagement and activity using various project management tools.

Ability to understand and improve processes.

Prior people management experience.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.