Network Technician - Onsite

Title: Network Technician - Onsite

Location: Raleigh, NC, United States

Length: Long term

Restriction: W2 or C2C

Description:

Interview Type: InPerson Only *** Very long term project initial PO for 1 year, expect to go for 4+ years *** *** Onsite ***

Job Description:

***Candidate will be working onsite for the duration of the engagement.

The E911 NMAC Network Operations Center (NOC) Engineers will monitor the AT&T Esinet (Emergency Services Internet Network). Troubleshooting issues with networks and find resolutions to the issues from a central location. Will provide incident response on the system, communicate with site technicians, and customers alike, and track problems through to resolution. Will operate in a 24/7 operation and maintain current SLAs.

Required Skills:

Excellent understanding of technologies, operating systems, networking, anti virus, back ups, systems firewalls, and switches. 3 Years

Knowledge regarding at least one of the following vendor products: Juniper, VMWare, Microsoft, Cisco 3 Years

Strong writing skills to maintain organized documentation 3 Years

Knowledge of network cabling, network classification and network topology 3 Years

Bachelors degree or 3 to 5 years in Information Technology or Computer Science

Self motivated, enthusiastic, and able to handle multiple support cases

Customer oriented, and capable of providing high levels of client satisfaction

Collaborate and work well with others

Experience with VOIP technologies is a plus

Experience in a NOC environment is preferred.

Strong skills in working with clients and communication

Highly Desired Skills:

Experience with VOIP technologies is a plus 3 Years

Experience in a NOC environment is preferred 3 Years