QA and Triage Specialist

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot. A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation.

You’re excited about this opportunity because you will…

Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently

Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues

Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing

Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack

Optimize: Streamline and enhance QA processes and workflows

Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting

We're excited about you because...

Familiarity with autonomous vehicle systems

A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach

Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist

An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency

Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

Bachelor's degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent

Proficiency in using Issue Tracking Software such as Jira

Exceptional analytical skills

Proven ability to collaborate and communicate effectively across different functional teams

Track record of high quality deliverables with minimal supervision

Nice to have...

Familiarity with Linux and command line interfaces

Familiarity with version control tools such as Git and ability to run basic commands/workflows

Experience with one or more data analytics and business intelligence tools, such as Sigma

Experience with SQL

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

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Please see the independent bias audit report covering our use of Covey here.