Sales Manager

ACCOUNT MANAGER JOB DESCRIPTION:

• Searching, developing, and maintaining relationships with clients.

• Identify and pursue new business opportunities.

• Negotiate contracts and pricing with clients.

• Monitor client accounts and ensure customer satisfaction.

• Prepare and present reports on account performance.

• Analyze customer data to identify trends and opportunities.

• Develop and implement strategies to increase customer loyalty.

• Respond to customer inquiries and complaints.

• Coordinate with other departments to ensure customer needs are met.

• Manage customer accounts and billing.

• Develop and implement customer service policies and procedures.

QUALIFICATION:

• Requires a college graduate of any course.

• Requires at least 2-3 years of experience working in customer support in the retail industry.

• Good interpersonal skills, good written and communication.

• Willing to travel.