Guest Service Officer (Hospitality)

Guest Service Officer

• Welcoming guests as they arrive and checking them into their rooms

• Answering phone calls and responding to guest inquiries

• Handling guest complaints and resolving issues in a timely and professional manner

• Processing payments and maintaining accurate guest records

• Assisting guests with luggage and other requests

• Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly

• Maintaining a clean and organized front desk area

• Providing information about hotel amenities, local attractions, and restaurants

• Upselling hotel services and amenities to guests

• Ensuring guest satisfaction throughout their stay

• Collaborate with catering staff to ensure that tables are cleared, cleaned, and waiting for the next party

• Assist in washing dishes if the kitchen staff gets behind during the busier times of the day

• Arrange tables for large parties and prepare the banquet hall for scheduled gatherings

Delhi IGI Airport Recruitment - 2024

Jobs for Fresher and 12th Pass

Eligibility Criteria: 10+2 & above from recognized board

No. of seats: 1074

For complete information visit the website: www.igiaviationdelhi.com

Online applications closing Soon