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Customer Vacation Specialist - Remote

Company:
An Epic Adv Co
Location:
Chicago, IL
Posted:
April 30, 2024
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Posted By Premium Recruiter

Description:

We are looking for dedicated and driven individuals who have a passion for travel. Individuals who are great at researching and ensuring accurate details will thrive in this role. Customer service skills are required.

Travel Agent Job Responsibilities:

*Communicate with clients to determine travel needs, budgets and preferences.

*Sells and coordinates transportation, accommodations, insurance, tours and activities.

*Advises clients regarding destinations, cultures, customs, weather and activities.

*Collects payments, books travel arrangements and pays applicable fees.

*Handles travel issues, conflicts, complaints, cancelations and refunds.

*Builds and maintains relationships with travel and tour vendors.

*Attends travel training via zoom and optional in person conferences.

*Conducts research on destinations and industry trends.

*Maintains accurate records of bookings, payments, transactions, phone calls and meetings.

Travel Agent Qualifications/Skills:

*Strong sales and interpersonal skills

*Excellent verbal and written communications skills

*Ability to negotiate effectively

*Excellent knowledge of computer reservation computer programs

*Strong problem-solving skills

*Detail oriented and highly organized

*Ability to manage time and prioritize tasks

*Working knowledge of domestic and international travel trends

Benefits:

*Flexible hours and training times

*Full and part time options are available

*Set your own schedule

*Position is fully remote

*Deeply discounted travel rates

*free perks after completing various trainings

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