Travel Agent - Remote

We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.

Responsibilities include:

*Planning and selling transportations, accommodations, insurance and other travel services

*Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations

*Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers

*Book transportation, make hotel reservations and collect payment/fees

Use promotional techniques and prepare promotional materials to sell itinerary tour packages

*Deal with occurring travel problems, complaints or refunds

*Attend travel seminars to remain updated with tourism trends

*Enter data into our software and maintain client files

*Network with tour operators

*Maintain statistical and financial records

*Meet profit and sales targets

Requirements and skills:

*Laptop or smartphone and wifi

*Willingness to learn new systems and be able to put training into practice.

*Knowledge of computer reservations systems, GDS systems is a plus

*Fluency in English; multilingualism is a plus

*Strong customer service skills

*Ability to interact, communicate and negotiate effectively

*Personal travel experience will be considered an advantage