Loan Recovery Officer

Recovery Officers also known as debt or loan recovery officers are responsible for finding people who owe money from overdue loans, debts, bills and negotiating their payment.

Keep tracking outstanding debts

Plan course of action to recover owed money

Locate and contact debtors

Update account status and database regularly

Comply with requirements when legal action is unavoidable

Handle customers' questions or complaints

Negotiate payoff deadlines and payment plans

Build trust with debtors

Identify gaps in the system and recommend solutions

2 years of experience as recovery officer

Knowledge of relevant legal requirements

Good knowledge of MS Office and databases

Good negotiation and persuasion skills

Experience in working with targets and tight deadlines

Team player

Good time-management skills

Great interpersonal and communication skills

Application closes 29th of January 2024